Yes, it is true. So many people say "How could a loving God make a hell and put people in it?"
I cant find the scripture verse (concordance too small) but there is one that says that hell had to enlarge its mouth to accomodate the sinners. In other words, hell was created for Satan and his minions, not for humans. God didnt want any of us to go there. But it is the decisions that WE make that determine whether we go there, or not.